Security & privacy

All of the traffic is encrypted between your device and our servers using TLS 1.2 with perfect 256-bit AES data encryption.

All of the traffic on unsecured networks such as public Wi-Fi airports, etc. is always securely encrypted by Youcan VPN.

Youcan VPN will never store, log, or share your true IP address, and we always delete your true IP address after your VPN session is closed.

Youcan VPN never associates your true IP address or unique mobile ID with your browsing information or online activities when you are using.

This privacy policy governs the manner in which Youcan VPN collects, uses, maintains and discloses information collected from users (each, a "user") of the Youcan VPN. This privacy policy applies to the site and all products and services offered by Youcan VPN.

What information do we collect?

Information you share to us, and it’s always optional.

When you interact with our Services, we collect the information that you choose to share with us. If you contact us directly while you meet some trouble, we may receive additional information about you. For example, when you contact customer support, we receive the contents of messages or attachments that you send to us, and other information you choose to provide.

What information does Youcan VPN collect from me?

No account registration is required to use Youcan VPN service, but we will establish an internal account for each user and record and collect a small amount of information to provide you with the best experience and provide appropriate support when you need help. The data we collect is based on your interactions with us and your choices, including your privacy settings and the products and features you use. The data we collect includes: application version number, application identifier, application version, application developer identifier, etc.

How do we use your information?

We use your information to provide you with amazing products and services that we are constantly working to improve.

Here are some of the ways we do that:

• To operate, maintain, enhance and provide features of the Services, provide services and information that you request, respond to comments and questions, and otherwise provide support to users.
• Contact you for administrative and informational purposes. This may include providing customer service or sending communications, including changes to our terms, conditions, and policies.

How do we share your information?

We only share your information as described in this privacy policy in order to provide and improve the Services, facilitate a merger of our business, or if required to do so by law.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our site from those we actually know are under 16, and no part of our website is structured to attract anyone under 16.

Changes to this privacy policy

Youcan VPN has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

How do we use your information?

We use your data to continuously improve our products, including adding new features. Open more suitable routes for your local area. Non-personal information is mainly used to optimize the service. For example, when a problem occurs and we are required to provide user support, we need specific data to identify and resolve the problem. We may also use the above information to track the functionality of the service to better analyze, understand and enhance the service and further improve the user experience and satisfaction

The specific functions are as follows:

Get the user's version number so that our users can match each version number and provide better service for users.

The purpose of obtaining the user's application developer identifier is to obtain the user's device information for statistical addition, retention, and in-use statistics.

We promise you that we will not sell, use or disclose any personal data to third parties for any purpose without your permission. We do not do targeted advertising, user introductions or snooping on your privacy. We will only use your information in a specific way and for a specific purpose in accordance with the provisions of this policy. To protect privacy, we do not share user's personal data with anyone, we only store user's data on a specific server of the application.

Legal basis for data processing

The purpose of processing personal data has been described above. Our legal basis for processing personal data includes: contracting with you (for example, to provide you with the services you need. Authenticating and authenticating you so that you can use the website); compliance with legal requirements (for example, compliance with applicable accounting Rules and meet mandatory disclosure requirements of law enforcement agencies; protect our legitimate interests (for example, manage our relationship with you, ensure the security of our services, and communicate with you about our products and services), and with the consent of our customers (Such as placing cookies to share your information with third parties for advertising purposes).

Your rights

In accordance with applicable law, you have the right to object to or request restrictions on the processing of your personal data and the right to require you to access, correct, delete and carry your data. If your use is based on your consent, you have the right to withdraw the consent at any time, but the withdrawal of the consent will not affect the legality of the consent-based data processing prior to the withdrawal. You can submit a request to us via email. If you find that your information has changed or is incorrect, please notify us of these changes so that our records can be updated or corrected. If you believe that our processing of your personal data violates applicable law, you can file a complaint with a supervisory authority. How long we retain your personal data depends on the need to provide you with a service or product, or as required or permitted by applicable law, such as tax and accounting laws.

How secure is my data?

(1) Youcan VPN uses international advanced universal encryption technology, and the transmission between you and the server is encrypted; (2) the server and database are protected by a multi-layered strict firewall; (3) important data is taken offline or stored separately, So that the vulnerabilities of a single system are not enough to affect other parts of the data; (4) defense against hackers through automatic and manual access; (5) if Youcan VPN learns that the security system has vulnerabilities, we may try to pass the Youcan VPN program or Post information on our website and other social media platforms to notify you and provide information (if any) about protection.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy and terms of service. If you do not agree this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us at: Youcan VPN. Contact us : [email protected]

Prohibition of Use

You may only use our VPN services for lawful purposes. Prohibited activities that will be considered to be abuse include but are not limited to:

• Spamming, including email spam and web spam.
• Intellectual property, patent or copyright violations including but not limited to downloading or streaming media not made available for international access by its provider.
• Defamatory or abusive language.
• Illegal or unauthorised access to other computers, networks or internet-connected devices.
• Distribution of internet / computer viruses, worms, trojan horses, or any other destructive activities.
• Use of peer-to-peer file sharing.
• Fraudulent activities including phishing.
• Promotion of or distribution of materials relating to terrorism.
• Transmission or distribution of child pornography materials.
• Activities resulting in the attraction of denial of service attacks against our servers.
• Facilitating a violation of these terms and conditions.
• Export control violations.
• Spamming Usenet groups or message boards.
• The user may not intercept or monitor wireless network traffic.
• The user may not attempt, establish or facilitate unauthorised access to the network, resources or machines without the prior unequivocal consent of the lawful owner of that machine, resource or network.
• The user may not use this service in a way that does not comply with the Conditions or any legislation or that is in any way unlawful or fraudulent.
• The user may not use this service in connection with the carrying out of a fraud or criminal offence against any telecommunications operator.
• Any other illegal activities.

Lawful purposes

The VPN service may be used only for lawful purposes.

Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or intellectual property right used without proper authorisation, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

KP Bytes B.V. reserves the right to terminate account access without notice where abuse is suspected. In the instance of access termination no subscription fees will be refunded.

Responsibility

You must take responsibility for how the Service is used.

You must ensure that neither you nor any other person who has access to your Service uses the Service to:

• send or receive any material which is offensive, abusive, indecent, defamatory, obscene, menacing, fraudulent or illegal;
• cause annoyance, inconvenience or needless anxiety in respect of any other person;
• send or receive or publish any material which is illegal and/or grossly obscene (including without limitation child pornography);
• spam or send unsolicited promotional material to any third party;
• perform any illegal act or contravene any laws, licence or third party rights (including without limitation downloading material protected by any intellectual property right or hacking into secure web-sites without the consent of the owner);
• re-sell, transfer, assign, or sublicence the Service (or any part of it) to any third party;
• send emails with attachments larger than [15MB] in size;
• do anything which does not comply with our Acceptable Uses which may be subject to change from time to time.

We may suspend or reduce your service level if will believe or have data evidence that you are using the service to download music, videos, or other material that may be resold on the black market (i.e. Pirate DVD’s, CD’s Computer data not excluding games console’s) This information may also be shared with copy right regulatory bodies, which may lead to prosecution. If we have reason to believe that you are using or permitting the Service to be used in a manner that is contrary to the ways listed above we may immediately suspend you from the Service and/or terminate this Agreement. In such event you shall not be entitled to a refund for loss of Service and shall only be re-connected once we are satisfied that you will not breach this Agreement again.

Claims and Losses

You agree to fully indemnify us in respect of all damages, claims and losses which directly or indirectly arise as a result of your misuse of the Services or failure to prevent misuse of the Services by others, or any other breach by you of your obligations. You are also responsible for the content you place on a website you create or on anyone else’s website.

The content you use or place on any web space you are allocated must not in any way be unlawful. In particular, you must ensure that all necessary licences and consents (including those from owners of copyrights, performing rights and any other relevant intellectual property rights) have been obtained.

By using this site, you signify your acceptance of this policy and terms of service. If you do not agree these terms, please do not use our service. Your continued use of the site/ service following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us at: Youcan VPN. Contact us: [email protected]

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