Information you share to us, and it’s always optional
When you interact with our Services, we collect the information that you choose to share with us.
If you contact us directly while you meet some trouble, we may receive additional information about you. For example, when you contact customer support, we receive the contents of messages or attachments that you send to us, and other information you choose to provide.
Information when you use our services
We collect your IP address, immediately obfuscate and anonymize it, and provide you with a virtual or proxy IP address. We may also use your IP address to derive your approximate location in order to effectively provide the Services. Again, your true IP address is stored only for the duration of your VPN session and is cleared after your session is closed. We do not associate your true IP address with your online activities and we do not store or log your true IP address after the end of your session.
When you launch
Youcan VPN app., we also collect device-specific information, such as the hardware model, operating system version, browser type, language, wireless network, and mobile network information. This information does not identify you, and we use it to provide and improve the Services, and perform analytics on our services.
When you use
Youcan VPN app. to access the internet, we can’t collect any anonymous, aggregate data about which websites you visit and which apps you use.
Youcan VPN does not share your IP address, browsing history, or any other information you choose to provide, with advertisers. Nevertheless, advertisers may be able to collect certain information independently from you or your device when serving ads from the
Youcan VPN app., including your device’s advertising ID, IMEI, MAC address, and wireless carrier.